Delivery Arrangement 
The Gift is pleased to offer Standard Delivery service(Free) and Specific Delivery Service(Charged)For more information.
Should you have any enquiries, please feel free to contact our Customer Service Representatives at: +852 2739 8808/ +852 2739 8884 or by cs@thegift.com.hk
Office Hour
Mon to Fri: 9:30am to 6pm
Sat 9:30am to 2pm

Standard Delivery Service (Free)
•Applicable for Hampers delivery to main district area in selected time slot (Not applicable to: Outlying Islands/ Remote area/ Airport/Container terminal).
Free Standard Delivery Service Time Slot: 

  1. Order before 6pm can be delivered on the next business day morning. 
    Delivery will be made anytime between 8am-1pm  OR  between 2pm-6pm.
  2. Order after 6pm can be delivered on the next business day afternoon. 
    Delivery will be made anytime between 2pm-6pm.
    *If you require delivery before 9am on the next business day, please contact our Customer Service team. (Urgent Delivery Charges HKD$100 apply) 


Specific Delivery Service (Charged) 

  1. Applicable for Same Day Urgent Delivery, additional charges HKD$100 apply(per hamper). 
    ***Order before 1pm Monday to Saturday,  Same Day Urgent Delivery can be arranged within 4 hours or to be made before 7pm (Not applicable to Floral products or order placed on Sunday and Public Holiday).  Please contact our customer service team for  Same Day Urgent Delivery Service. 
  2. Applicable for delivery be made at a specific time, additional charges HKD$100 or $200 apply. (per hamper). 
  3. Applicable for delivery be made to Outlying Islands/ Remote area/ Airport/Container terminal, additional charges HKD$120 to  HKD$550 apply. Should you require special location delivery, please contact our Customer Service team at: +(whatsapp: +852 5920 1618 / Hotline: +852 2739 8808) or by cs@thegift.com.hk for quotation.  

Same day delivery and specific delivery service are not available during Holiday periods(eg.Chinese New Year, Valentine’s day, Mother’s day, Mid Autumn Festival and Christmas) . All order will be delivered from 9am - 6pm.


SELF-PICK UP (By appointment only)
Flat H, 12/F High Win Factory Building, 47 Hoi Yuen Road, Kwun Tong 

10 am - 7:00 pm


STANDARD DELIVERY

KOWLOON (Main District)

Yau Tong, Lam Tin, Sau Mau Ping, Kwun Tong, Ngau Tau Kok, Kowloon Bay, Choi Hung, Ngau Chi Wan, Choi Wan, Tsz Wan Shan, Diamond Hill, San Po Kong, Wong Tai Sin, Lok Fu, Wang Tau Hom, Kowloon Tong, Kowloon City

KOWLOON (Main District 1)

To Kwa Wan, Ho Man Tin, Hung Hom, Tsim Sha Tsui, Jordan, Yau Ma Tei, Mong Kok, Prince Edward, Tai Kok Tsui, Olympian City, Shek Kip Mi, Sham Shui Po, Cheung Sha Wan,Lai Chi Kok Mei Foo

HONG KONG ISLAND (Main District)

Quarry Bay, Taikoo Shing, North Point, Fortress Hill, Tin Hau, Causeway Bay, Happy Valley, Central, Wan Chai, Admiralty, Sheung Wan, Sai Wan, Sai Ying Pun, Tai Hang,
Sai Wan Ho, Shau Kei Wan, Chai Wan

HONG KONG ISLAND (Main District 1)

Cyberport, Pok Fu Lam, Wong Chuk Hang, Aberdeen, Tin Wan, Ap Lei Chau, Shek Tong Tsui, The Peak, Stanley, Tai Tam, Sham Wan, Deep Water Bay, Repulse Bay

NEW TERRITORIES (Main District)

Tai Wai, Sha Tin, Ma On Shan, Shek Mun, Fo Tan, Tai Po, Fanling, Sheung Shui, Yuen Long, Tin Shui Wai, Ping Shan, Lam Tei, Tuen Mun, Tai Lam, Siu Lam, Sham Tseng,
Tsuen Wan, Kwai Chung, Tsing Yi, Kwai Hing, Kwai Fong, Tseung Kwan O


Outskirt HK$120
Sai Kung, Clear Water Bay, Fei Ngo Shan, Shek O, Kwu Tung, Lam Tsuen, Kam Tin, Lau Fau Shan, Pat Heung, San Tin, Mai Po, Lok Ma Chau

Terminal HK$120
River Trade Terminal, Public Cargo Working Areas, Kwai Chung Container Terminals, Kwai Tsing Container Terminals and container yard
    
10:00am - 18:00pm *no specific time period*


REMOTES AREAS (Main District) HK$220
Tung Chung, Chek Lap Kok, Hong Kong Disneyland,  Ma Wan, Sha Tau Kok, Ping Che, Luk Keng, Wu Kau Tang, Lung Kwu Tan, Sheung pak Nai, Ha Pak Nai

10:00am - 20:00pm *no specific time period


Discovery Bay HK$220

10:00am - 20:00pm *no specific time period


OUTLIYING ISLANDS (Main District) HK$550
Cheung Chau, Lamma Island, Lantau Island,

10:00am - 20:00pm *no specific time period*


Urgent Charge HK$100
If the order is received same day delivery, urgent delivery fee HKD100 will be charged(Per item). Please contact our customer service team for urgent order.


OVERSEAS SHIPPING / OTHER DISTRICTS / UNKNOWN DISTRICTS  
Please contact us (whatsapp: +852 5920 1618 0r Hotline: +852 2739 8808)  for quotation

*The Gift Hong Kong provides non-Hong Kong Delivery Services through a third-party service provider. Shipping costs are calculated based on weight and distance traveled. 
*Current Service Provider: Hong Kong Post Office (EMS).
*Upon quotation confirmation, indicate your acknowledgment of the shipping is provided by a third-party delivery service. The Gift Hong Kong shall not be responsible or liable for any damage incurred in the delivery, delivery delay, or unsuccessful delivery.
*The Gift Hong Kong reserves the right to change the delivery arrangement without prior notice. In addition, the right to make the final decision.